Privacy Policy

Introduction

Sweet Australia ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our workshops and webinars. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for workshops or webinars
• Fill out contact forms or inquiry forms
• Subscribe to our newsletter
• Make a purchase or booking
• Create an account on our website
• Participate in surveys or promotional activities

This information may include your name, email address, phone number, mailing address, payment information, dietary restrictions, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral sources
• Device identifiers and characteristics

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing workshop bookings and webinar registrations
• Communicating with you about our services and events
• Sending you marketing communications (with your consent)
• Processing payments and managing orders
• Improving our website and services
• Analyzing website usage and user behavior
• Complying with legal obligations
• Protecting against fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These parties are contractually obligated to keep your information confidential and secure.

Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal process or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server hosting
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Improve website functionality
• Analyze traffic and usage patterns
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Portability

You have the right to request access to your personal information and receive a copy in a portable format.

Correction and Update

You can request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Processing Restrictions

You may request restrictions on how we process your personal information in certain circumstances.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during international transfers.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable data protection laws.

Additional Rights for EU Residents

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to lodge a complaint with a supervisory authority
• The right to withdraw consent at any time
• The right to object to processing based on legitimate interests
• Enhanced rights regarding automated decision-making and profiling

To exercise these rights, please contact us using the information provided above.